Hello,
Below is the case till date:
I took this personal card sometime in 2004 in Pune.
I left Pune in May moved to Bangalore. My mistake, I left it with some outstanding, which I don't remember. I tried to follow up following month to clear outstanding and close the card, I very well remember the call center executive said the card was closed. I now confirmed that the card was closed in May.
Oct 21, I get a call from a woman claiming to be Inspector from Delhi who said there is a criminal case (CC No 1692, Patiala lok adalat, New Delhi) against me and they have a non-bailable warrant and threatened me that I would be arrested in 2 hours time. On enquiry, she reluctantly gave me HSBC Lawyer's contact (Ms Raina in Mumbai).
When I contacted Lawyer and requested her to withdraw the case at any cost, she said total outstanding is Rs 65500, if I can pay 60% of the outstanding amount in cash (Rs.40, 000) immediately at HSBC Bangalore office and give her receipt number, she will be able to get NOC from HSBC and withdraw the case and she did so (according to my knowledge). She also said she will send the NOC to me, which I have not received till date. Shortly after this, she has not been reachable on her phone. Now, the phone is switched off permanently.
All this happened in 4 hours of time, I really went through a mental turmoil and everything seemed to be over once I paid the amount.
When I enquired about the case through a lawyer in Patiala court in Delhi, The case is no given by the Lawyer does not have any relevance to me.
HSBC lawyer claimed that all the case notifications were sent to my Pune office address which I did not receive (I had someone check the mails for me)
I have called HSBC call center number of times for hours, they did not cooperate to give me statements of 2005.
HSBC Card No: 4384 5937 0628 8257
HSBC Lawyer: MS. Raina, Mumbai. Ph: 9716665011
Police Officer: MS Rathod, New Delhi Ph: 9711344497
Both of these numbers are permanently switched off now.
Now if I raise this issue with HSBC recovery department, they are saying they are unable to issue NOC as there is still outstanding amount on this card.
I am really frustrated and harassed by HSBC. please find me a resolution for this. thanks.
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