I am deeply shocked and surprised tht inspite of having finally and completely settled my outstandings on the above said credit card aaccount, as also affirmed by your trailing mail,
I am still harassed by ur bank. This perhaps is in continuation of icici banks policy of harassing, torturing and creatiogn as much trouble for customers as you possibly can. Perhaps its the management of ICICI bank that believes in such behaviour towards
customers, even after settling all dues.
I have receievd a letter frm some agency appointed your bank, the details of letter are as below
dated-21st April
from -
Secretary
Pune Suburban District Legal Services Authority
Distt Court
New Building
Shivaji Nagar
Pune
Ref- Litigation CAse No 8077 of 2010.
The letter mentions tht I owe the ICICI bank Rs 2, 30, 553.00 which is totally wrong and malicious.
Letter is signed by some secretary and contact person mentioned below is Upendra Bulbule - 09561087538
when i tried calling tht number, he didnt respond.
I shall take this very very seriously and sue ICICI bank for humiliation and damages, despite settlement of dues.
I better get a reply to this immediately.
M.S.Nanda
On Tue, Apr 27 at 6:31 PM, nodalofficer wrote:
Dear Mr. Nanda,
We refer to our earlier e-mail of April 23 regarding your ICICI Bank Credit Card.
We have reversed the remaining outstanding balance on your credit card account.
23/04 COLLECTION PRINCIPLE REVERSAL 93764.07CR
23/04 COLLECTION INTEREST REVERSAL 69618.62CR
23/04 Service tax reversal 7170.72CR
The credit of reversals will reflect in your subsequent statement.
There is no outstanding balance due on your credit card as on April 27.
We have attached the current statement reflecting the reversals of outstanding balance for your reference.
Your ICICI Bank Credit Card Number 4477 xxxx xxxx 7006 is deactivated permanently.
Further to our telephonic conversation on April 26, we submit that we have not reported your ICICI Bank Credit Card Number 4477 xxxx xxxx 7006 to Credit Information Bureau India Limited (CIBIL) database.
We request you to click on the link below to share your experience.
Please click on http://www.hansaresearch.com/icicibank/hsq/cc.asp? HSQ=37274732 to
tell us.
Sincerely,
Anuradha M
Office of Head Service Quality
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