I was informed while making payment for the card no. 4477465398223009, that the status at CIBIL will be removed. But instead I see that the account is marked as SETTLED. I was informed that all interests charged on the card will be removed and it will be closed after I make a payment of Rs.1100.
All started after the bank offered me Rs.250 as a cask back if I spend on my credit card which was an EMI card. I spent around Rs.1700 for which I made the payment later after referring to my card statement, but the bank withdrew Rs.250 as there was a clause that I have to spend at least Rs.2000 or more to avail Rs.250.
Now the bank with contacting me or informing me kept charging interest on my card an when it was around Rs.5000 they contacted me. They have lied straight on my face by stating that if I make a payment of Rs.1100 after they reverse the interest and other charges, the account will be closed and the status will be removed.
Please help.
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