I have been trying to get a 3 D secure code for my Credit card taken from this bank as it is mandatory to book tickets on irctc but getting one seems to be an herculean task as it has already consumed my two good days to even get a proper reply.
System said registration failed and I should call customer service and register my mobile nos and email Id to proceed further. After having done the same, creation of 3d secure code is still not happening.
And after staying on the telephone line through several navigations for a great time the customer service executive opens his conversation with a statement which seems to be tailor made that the server is down and to call and try after half an hour. Its is very unfortunate that a executive without even listening to the complaint or query gives such a answer.
0 comments