Icici bank debit card
Amount deucted twice

Last Week (9-Dec-09) myself sheetal Kalambe had purchased one Shoppers stop gift voucher worth Rs. - (from Shoppers Stop, Camp, Pune India) using my ICICI Bank debit card (Debit card no. 4216 2700 0539 4359). But the card has been debited of Rs. 4000/- at the counter. The card was swiped twice but according to Shoppers stop representative the first swipe was unsuccesfull. We have received only 1 transaction slip (Ref Num. 934309391615). Please note that that I had signed transaction reipt only once.

The Account statement also shows two entries of Rs. - each at the same store.

I have called Shoppers stop and they mentioned that its some issue with ICICI Bank machine. I also called ICICI Helpdesk. My complaint number is SR126592200). Please verify and credit 2000 Rs in my Account

My Complaint Number is SR126592200