Hello,
I have applied for the broadband and telephone connection through one of the DSA from jayanagar, on 12th nov as per there commitment they informed it wil take 1 week to install the broadband and fixed line connection, and after almost 8 days later they informed that broadband connection cannot be given... this issue was carried further and it was raised to higher authority, the manager names are Ms. Suhana, Mr. Satish Sanghia, none of the people responded as per the executive, information no managers took the initiative and sorted the issue, other executive from bommanahalli branch came and informed that they will get the connection and committed that it will be done in 4-5 working days. the executive name is Durrai murugan and his manager name is Mr. Suresh they have taken cheque from me and not responding me, and later on the executive name by Mr. Prashanth R Channel Manager-sales came with new plan as PRI-ILP connection and informed that it will take 21 days for ILP connection, where as PRI connection will be done within 1 week and i also spoke with the manager of Prashanth he name is Ms. Suhana, even she gave me the same commitment of one week, but still there is no response, i have paid amount of 15000 through cheque, this people do not respond me, whenever i call they inform me that they will get back to me and find no response i had applied for this connection on 4th of dec. they informed me that the connection will happen today but no response, the executive do not receive my call and the manager's no is busy always, they do not have courtesy to call back and find what's the issue, i onece again hereby humbally request to take action on this people who give wrong commitments for the customers. i am facing lots of problem and huge losses because of this wrong commitment.
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