SIr, a payment of credit card bill was scheduled on 01/03thrugh internet banking was not debited.credit card card department has called me that i have not paid the bill. I told them that sceduled was not debited by the bank despite sufficient balance.but no result. Credit card department called me atleast 10-12 time. MY sceduled Txn failed reason best known to bank.the credit card department beautiful debited all the charges like late fees, interest and taxes. Ultimate I paid my all dues in the second week of March. PLz arrange to refund all the charges which has been levied due to fault of bank.
BM GUPTA
A/C NO:032601513826
GOVIND NAGAR KANPUR BRANCH
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