Before couple of years I have blocked my ICICI credit card and while blocking that, I clearly enquired the customer care rep that there is NO outstanding dues on the card. However, now 11, 000rs is debited from my account saying that I need to clear the ICICI credit card oustanding amount. That is a complete shock to me!!! After enquiry I realized that -
* customer care rep has incorrectly mentioned me that there is NO outstanding dues.
* There was an ECS payment (for 2, 000rs) on the day before I cleared the credit card bill. I was under impression that I've cleared the ECS payment. However, customer care rep has incorrectly provided me info that there is no dues.
* No one from ICICI dept has bothered to call me for these 2 years to mention about credit card bill..they said that they have been sending mails to my obsolete mail-id.
* Than, all of a sudden, they have debited amount without any prior-intimation.
* They are not ready for making any account settlement now - as they have already sucked my money from my savings bank.
* No one from ICICI is bothered that I will close my ICICI savings account - as I feel that ICICI is not a safe bank for my savings bank..anyone can debit anytime. They are least bothered about customer satisfation, though I have
ICICI bank are a real money suckers - they just want bussiness/money - not the customers though I have a very good old track record.
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