My Name is ashish Upadhyay. i have purchased online Travel policy for my mom on 22nd september through ICICI Lombard Website. But as usual, Transection was not succesful due to ICICI lombard website traffic jam. Amount of Rs. 1306 was debited from my ICICI bank account. but i never got policy since transection was unsuccesful. but till date amount is not revert back to my icici bank account.
i have contacted verbally and by email to icici lombard for number of times. but till date i am not getting any response and everytime customer care person is talking rudely.
my service request number for ICICI lombard customer care is 290910588.
please help me to get my money back to my account.
thanking you and hoping to get help soon.