Icici lombard health care
Non settlement of Reimbursement claim

Dear Sir/Madam,

I have a health insurance with policy number 4034I/FFH/W-1193875/01/000 on the name of my mother. She was admitted to a hospital (Ludhiana Mediciti) in connection with heart attack.

In spite of sending all the document sought by ICICI Lombard people they have not settled the claim so far. On 09/10 they received the query reply and as per their rule they take 10 working day from then. I made several complaints for this starting on 25/10. All the times, i was given only false promises. On 01/11 i talked to the floor supervisor Mr. Ratish and he promised me that my claim would be settled by 04/11 or else he would personally call me. But as usual no one called me up.

When today i called them, they again asked for some more time. I’m completely exhausted and frustrated calling them time and again.

Please look in to the matter and do the needful.

Regards

Jay Sharma