Dear sir,
POLICY 4041/555373/00/000
As per the your email informing to send the claim form to your hyderbad office as mentioned below by you.
I have sent the form duly filled and signed along all the original documents,
thru SKYNET COURIER RECEIPT NO. 0200-03205299 DATE 05/07
Please acknowledge after receipt of this courier documents. Kindly process my claim at the earliest and send the payment to the address mentioned in the document covering letter.
I have sent my request for claim by courier on 5/7 and after following i understand it is underprocess but when i i spoke to your customer service on Nov informed me that the case is closed who have now reqistered new complaint ref 6388533
pl ack receipt and let me know the status of my claim
Now I received a suprising email as below
With reference to your e-mail regarding policy number 4041/555373/00/000, we request you to kindly submit documents mentioned below.
Provide final hospital bill of Rs.3899/-
x-ray report for Rs.100//-
Passport copy
Kindly submit above mentioned document to address mentioned below and also refer the letter attached with this e-mail.
Vrushali Zope
Claims Manager
ICICI Lombard General Insurance Company Ltd.
4th Floor, Interface –11,
Office No. 401 & 402,
New Linking Road,
Malad (W)
Mumbai – 400 064
PLEASE NOTE THAT I HAVE SUBMITTED ALL THE ORIGINAL DOCUMENTS PLEASE EXPEDIATE CLAIM AT THE EARLIEST
THANKING YOU SHRISHAIL TUNGAL
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