I HAVE SUBMITTED A SURRENDER APPLICATION FOR ICICI PRUDENTIAL LIFE INSURANCE AT THEIR KANDIVILI OFFICE THROUGH COURIER AND HAVE THE COURIER'S DELIVERY RECEIPT AS HAVING DELIVERED ON 22ND JULY.
HOWEVER, I AM NOT ABLE TO GET ANY CONFIRMATION FROM ICICI PRULIFE OFFICE ON THE PROCESS OF MY APPLICATION. THEIR CUSTOMER SERVICE EMAIL RESPONDED WITH A TYPICAL ANSWER THAT MY EMAIL WILL BE RESPONDED IN 06 WORKING DAYS.
AS I DO NOT HAVE THE PHONE NUMBER OF THE CORRECT OFFICIAL CONCERNED IN ICICI PRULIFE, I AM NOT ABLE TO KNOW WHETHER MY APPLICATION IS IN PROPER HAND AND IT IS BEING PROCESSES.
CAN YOU HELP IN KNOWING THE STATUS OF MY APPLICATION.
REGARDS,
C.R. PILLAI
Email: [email protected]
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