Hi,
Pl refer to your acknowledgement of process of surrender of policy No.03561563 and 08766330. The policy surrender documents were received by ICICI on 2nd August It's already 37 days of receipt of all documents at your end and payment is yet to be released.
I keep receiving sms from ICICI saying that the claim is under process.
The policies were surrendered to meet an emergency expense and it is still not settled by ICICI Prudential even after 37 days.
Regards
V Murali
91 99713 96893.
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