Idea Cellular implies improper billing to customers. I have a plan which gives 512 Mb free surfing and then beyond that teh charges are 2 Rs per Mb. Rental is Rs. 299/- per month. Although from last 2 billing cycle I have not exceeded my 512 Mb linit I ws charged Rs 409/- for October and Rs. 568/- for November month.
There is noone to respond to your complaint. Infact Shiv Telecom, the authorised Idea center at Mira Road from whee I have bought data card is not helping me neither taking my calls. I cant waste my my in visiting teh center as I have a office to attend to and anyway the Shiv telecom staff shows no interest nor it seems they have the capability to resolve the issue.
Any help would be highly appreciated.
Thanks
Murtuza Alekhanwala
9819681782
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