Sir recently i traveled abroad for 2 weeks and since i am into software business i had activated international roaming and during my inquiry they provided me with idea international roaming tariff which gave clear details of incoming outgoing and data charges. According to the details given by them i estimated my bill 2 b roughly around 3000 rs as per my requirement, My usage there was very limited, But to my horror wen i checked the bill midway they told its 73000 rs so i immediately switched off my mobile and the next day wen i checked it was 81000 rs.even wen my phone was switched off the bill was increasing, so i called them and asked to cancel my roaming immediately.
After i came back and inquired about the details they are showing me vague figures, they are asking me to pay the amount without which they wont resume my connection. My complain is that
1) They had to provide me everything in detail and every possibility of my usage in prior
2) My credit limit was 3000 rs they had 2 disconnect my phone wen the amount increased my credit limit. now i am not in a state 2 pay such huge amount but still i am ready to pay the bill for my incoming and outgoing calls that i have made that comes roughly around 1500 rs rest i am not able to understand the bill details they have given me. At one moment which says for the internet usage of just 4 minutes its charged 6000 rs which is bull shit.. please advice me what to do.
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