I have an account with HDFC bank since more than 7 years. To my surprise I see that whatever hard-earned money i had saved in my account has been transferred to credit card division without any intimation. As per RBI guidelines, nobody is allowed to touch the account without the account holders consensus. I am supposed to clear credit card dues and already had discussed with the recovery agent that we will clear with 6 months installment cheques as i am jobless currently. Inspite of this, they have transferred Rs. 61869 from my savings account to their credit card account without any prior intimation to me. Please help me to recover my money as i dont have anything with me except for that money. Also help me to get a fair settlement and compensation from the bank for the trauma i have gone thru because of no money in my account.
Would really appreciate your help in this.
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