I had to withdraw Rs.5000 from the Indian Bank ATM at Beltola (S1AB0771) Guwahati on 20.8.11, accordingly I punched the machine for the sum but while dispensing the machine dispensed only Rs 4000, whereas transaction slip showed debit of Rs 5000 from my account. I submitted a formal complaint to my Home Branch of my bank (Indian Bank, Beltola, Guwahati) on 22.8.11 but to no effect. Then I submitted another online complaint with the bank vide registration no. INET 27291796 dt.3.9.11 but no response received form the bank till date. Therefore, request your intervention for redressal of my greivance at earliest.
Mrs. Arati Goswami,
Guwahati.
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