Dear Sir,
Yesterday i have received a call from Indian Health Organization, New Delhi regarding the money saver card. Mr. Rahul Rastogi, Tele caller executive from IHO called me and explained about the plan and etc. He never disclosed that they are going to give 4 cards and i never asked them to give 4 cards. But they have charge Rs.4400/- to my card. It is very useless for me as i am single i can not use other three cards. Each card cost is Rs.1100/-They promised me that the amount will be deducted from amy account after signing the documents only. But thru IVR the amount was deducted immediately. I called that guy (Mr. Rastogi mobile no:9873948167 i have asked his number during my conversation.) and he said that today they will call me. I clearly told them that If the problem is not resolved immediately I am going to lodge a complaint against IHO.till now I didn't receive any call from IHO.I have given my land line number (office number to them as mobiles are not allowed inside my office). Please stop the payment to the IHO immediately till further clearance is given to you. Kindly I request IHO to resolve the problem ASAP.
I am herewith enclosing SBI Card web page Rs4400/- is given in the outstanding balance.
I request SBI card management that if this is not the forum kindly suggest me the correct forum when should i lodge the complaint.
Regards,
Sreedhar Jakkani.
SBI Card No.5109xxxxxxxx2000.
Mobile no.9989097201 (5pm to 7am).
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