I apologies, the last complaint sent in error as it was incomplete. please, read the entire problem here.
I had a credit card from SBI bank, the credit card no. is 5101-2869-2586-7048. I had sent several e-mails to the concernd department ([email protected]) but did not received any feedback from them. Hence, i am writting this to you for the further persual and settlement. The latest e-mail to addressed to [email protected] has been enclosed.
Pl.refer the FAX sent to Ms. Archna/Card Deptt./Mumbai on 21.04.10 forwarding therewith DISPUTE FORM w.r.to unauthorised transactions made by some unknown fradulent person on 08.04.10 and 10.04.10, though the card in question was sent to SBI CARDS & PAYMENT SERVICE PVT.LTD, Gurgaon on 23.03.10. Having recd no reply from any corner in writing inspite of my rptd emails., I contacted Ms. Archna, Mumbai who informed about the liability of Rs.15304.97 to be paid by me. I was shocked to hear about the heavy liability which has not been spent by me. Try to locate the person who has done these two transactions.
I had a credit card from SBI bank, the credit card no. is 5101-2869-2586-7048. I had sent several e-mails to the concernd department ([email protected]) but did not received any feedback from them. Hence, i am writting this to you for the further persual and settlement. The latest e-mail to addressed to [email protected] has been enclosed.
Pl.refer the FAX sent to Ms. Archna/Card Deptt./Mumbai on 21.04.10 forwarding therewith DISPUTE FORM w.r.to unauthorised transactions made by some unknown fradulent person on 08.04.10 and 10.04.10, though the card in question was sent to SBI CARDS & PAYMENT SERVICE PVT.LTD, Gurgaon on 23.03.10. Having recd no reply from any corner in writing inspite of my rptd emails., I contacted Ms. Archna, Mumbai who informed about the liability of Rs.15304.97 to be paid by me. I was shocked to hear about the heavy liability which has not been spent by me. Try to locate the person who has done these two transactions.
To enlighten U in brief: After constant pursuasion for about three months and an assurance (in verbal) that there will be no charge for one year and it will be provided free of cost as GOV.SBI CARD to Rly. Officers for a period of one year. When i got SBI CARD with tariff charges as JOINING FEE & ANNUAL FEE of Rs.1500/- each (i.e Rs.3000/-) per annum, I was surprised. I would like to know the name of the executive who misguided me and he should be penalised for the said amount, which has not been spent by me.
To be brief: Recd. credit card No.5101-2869-2586-7048.Returned on 23.03.10 to Gurgaon office. The card was neither signed by me nor it was scratched from the letter wherein it was pasted. How the transaction took place without signature? I wanted to send the letter by SPEED POST /REGD POST but Post Office deptt. refused to take the letter as It was addressed to P.O Box no.60, DLF QE POST OFFICE, GURGAON. I helplessly sent by ordinary post as no other address was written on the letter. After 23.03.10, i sent mails on 02.03.10, 24.03.10, 19.04.10.Fradulent transactions were made on 08.04.10 & 10.04.10. If a fradulent transactions are made after returning the card, how the card holder is responsible? I would like to make it amply clear that i am not going to pay a single penny and i would like u to pl. look into the matter with positive attitude. Letters sent by mails and mail dt.19.04.10 follows.
From:
Ashutosh Manuj
Mob : 91-9987640036
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