To
HDFC Bank
New Delhi
Note: I wish to bring to your notice a serious issue with ATM.
I am HDFC account holder and my A/c No. is 04401050026926 with (CC-31, COMMERCIAL COMPLEX, NARAINA IND AREA, PHASE I... New Delhi) branch. I used my HDFC debit card to withdraw Rs. 7000/- from CITI Bank ATM, (F-12, Kalkaji, New Delhi -19) on 9th Feb. A bad exprience i have gathered. The ATM machine did not dispence any cash and thus i have not received any cash from CITI Bank ATM. But my account is showing that Rs.7000/- has been debited from my Account.
I have complained to my HDFC branch with proper documentation i, e transaction slip etc. but branch has not still initiated about the matter in my favour. Citi Banlk is not responding about this matter.
I need money immediately as it my salary money and i am out of cash right now.
So, i requested you to please take this letter seriously and do my need. I will be very thankfull to you for this.
Thank you
Your's Faithfully
SMITA KUMARI
New Delhi - 110 017
Ph. # 9990200894, 9811350228
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