I am extremely disappointed when I realised that the Loan taken is on floating interest rates (ING Vysya).
During my initial discussion (Dec) with your executive (Mr Sandeep Bankar), He explained me the scheme of fixed interest rate i.e interest rate is 9.75 % fixed for 1st One year & flotation afterword, I agreed for further processing & submitted the required documents, One day Mr. Sandeep has come to my residence at around 10.00 pm and taken signature on application form & told me that I will fill all the details as I having your complete set of document. Due to his good behaviour I got trust on him. Everything is over I got the cheque of the loan as agreed in Jan...
When I have received the SMS from your bank regarding Interest rate hike, I just called him and asked he told don’t worry its general message to all loan account holder.
Once again I received the same SMS that Interest rate has been revised, Then I put mail to CC for verification and following response from them.
I have verified the application letter & got shocked, in the application it is clearly mentioned that the interest rate is 9.75 Floating, It is in Sandeep’s hand writing.
Now EMI has been revised and I am loosing Rs. 3700 per month & there is no action on the your executive & I lost total trust on your bank as well as banking sector professionals... I discussed same matter with Mr Sandeep many time (9820929229)...
I have raised the complaint on your online grievance form but still I have not received any feed back.
Whenever I received any call from Bangalore (Chandrika & many more) or Mumbai (Nidhi Sharma & Other officers), office same message I am passing to your officers but I doesn’t see any action...
This way business never run for longer time or sustain in Market during tough period.
You have lost the relationship with me as well as my friends, colleges & relatives.
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