This is regarding ATM transaction Rs.15, 000/- withdrawn at Tiruttani (Tiravallur dist), ATM ID9653 on 20-06-10. I have withdrawan amount Rs.15, 000, However the amount not come, hence i have withdrawan again Rs.15, 000/- and i got the amount on the same day. However the amount got reduced twice which is Rs.30, 000/-, The same day i didnt get any receipt due to machine problem and i didnt realise the same. I have realaised this after one month and immediately i went to the neareast branch. They guided me to issue the compliant in respective branch which is Einjambakam. I have given the complanint orally and they didnt issue any complaint no to me, every time they asked me to come next month. Then i asked them give the complaint no which they have raised on 9-11-10 - complant no is: T1625434551011091 and 10-11-10 T1625434551011092. however after giving several complaints i didnt get any response from the branch and manager as well, again i have raised the complaint on 14-12-10 T1625434551012141, again there is no action taken by the branch. Now this is almost eight months old till now no response on the same. Every time i have to travel more than 100kms from tiruttani to give the complaint. They have promised me they will pay back this amount. Kindly accept my request and take the action immediately. if i didnt get any response on this im planning to go consumer court with the necessary proof. please help me on this.
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