I had taken a contract inspite of my friends telling me not to fall into this trap.
the contract was taken in june after having a talk with a senior executive by name Hiral and her deputy miss madhuri. We had specified it very clearly that we would want the contract to start from september and not from july... also further ecs of remaining cheques would be cleared only if we are satisfied with the services...
We both are professional...(doctors... am a physiotherapist and he is a dentist)... the girl named madhuri was very sweet and accepted everything what we said and we got that in writing also.
NOW the trouble started... my spouse started receiving leads out of no where regarding orthopaedic doctors pediatricians and all other feilds except the feild in which we were actually. before we could know the contract was already started with the address of my clinic... number of my spouse and a totally different category.when we called up just dail and asked to speak to madhuri they said she was having her lunch and i hav to speak to a new executive. When we asked for hiral they said she was not keeing well and hence could not come on the phone. Helpless we had to narrate everything to a new exeutive who promised to revert back in 48 hrs...
No reply after 48 hrs, started our second round of harrasment as we tried to get trough miss madhuri and hiral none of which were available ofcourse and explained everything to santosh who was according to him the senior most executive. Still nutthing worked out and everytime we had to speak to a new executive who in turn would come after a long waiting tone... narrate the entire ramayan to him and he would ask for 48 hrs and no one would revert back.
i must hav spoken to 10 excecutives then finally a new girl by the name deepa acharya came in the light and told me that she would be the best person to speak to in this matter and finally even she listened to my ramayan .she told me to write mails to her email id as well as email id of just dail mumbai as if it was my mistake that the contract started at the wrong time with the wrong details.finally she also told me that she would solve the problem in 2 working days with an assurance that i dun hav to call back again (since i already had spent 300 rs in phone calls to just dail)
Finally i received a call from just dail but tht was from a different executive again who inturn blamed us for the mistake and i had to narrate everything to him again. I was smart enough to get miss deepas number and thought she would solve my problem.
i gave a call to her... she picked up the phone, but as soon as she realised it was me she told that someone was not keeping well at her place so she cannot talk with me and literally disconnected the phone.i tried calling her several times but she kept on disconnecting the phone.finally when i called her from a different number she told me if i didnt have the courtesy that i was harrasing her calling up again and again when someone at her place was not well... COURTESY... a big word... but just dail superiors dont even have the ethics to deal with customers... afterall who cares after the money is paid.
Sad and dejected i hav lost all my hopes of recovering my money... i am taking trouble to write this also is jus because i dun want anybody to face this problem...
still if u are curious... GOD BLESS U!
i have had my chances... and ended up dejected and sad...
what would a dentist and physiotherapist do of leads for orthopedic and pediatrician doctors... my money went down the drain as all the senior executives took turns taking advantage of my helplesness..these people are so unprofessional!
MR AMITABH BACHAN IS GOING TO ENDORSE JUST DAIL... SO U ARE BOUND TO GET RICH THEY SAY... BUT THEY INVARIABLY END UP STEALING YOUR HARD EARNED MONEY.
GOOD LUCK TO ALL THOSE WHO STILL WANNA ADVERTISE THROUGH JUST DAIL... THATS ALL I CAN SAY!
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