Dear sir we bought kent water purifier system from Varanasi. After a year we migrate to Bhopal for new job. After staying in bhopal for six month, we called Shivam enterprises for the regular water check up .they told me to change cartridge, uv and carbon Ro cartridge worth Rs 3200., i changed it, but after changing the cartridge it gave a proper water for two month, then again i complained to them they come and started saying us the quality of water is very bad so you place a separate bowl filter before kent to stop direct entry of dirty water. and we placed a separate bowl worth Rs1400, and change the carbon i asked them how long it will work correctly they told me at least a year you will be tension free .now after 3 month again it stopped giving proper water, then i am sending you a complain . they always pressured me for buying of AMC.(Annual maintenance cost). Now you advise me what to do with them.thanks for your anticipation.
sanjay kumar,
bhopal
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