Dear Sir,
I had received the policy from Kotak Life Insurance on 08.07.10 vide policy no. 02018913. After going through the policy, I come to know that the policy is different from the discussion held with Kotak Bank Relationship Manager and the details of nominee, my office address & payment details are incorrect.
Without wasting time, next day i.e. 09.07. I went to the bank relationship manager and handover the policy with a request letter for cancellation & to refund the amount. I was following up for the same from 12.07.2010 & these bank persons were saying that sir, it is in process and the amount will be transfered in my account with in a week. But, yesterday i.e. 18.08. when I had the talk with Kotak Life Insurance Nagpur Branch Manager, he told that they received the policy late i.e after 15 days from the date of issue. Then I shown him the letter acknowledged by their bank relationship manager and told him that this is their internal matter when they have received the policy, but i have submitted the policy for cancellation with the person of bank who booked this policy on good terms on time.
Sir, I want to know that, why I am being harassed without reason and request you please process the said policy for cancellation and refund the amount in my Kotak Saving Bank account at the earlist.
Parmjeet Singh Wade
G-203, Sanchayani Prestige Complex
Swawlambhi Nagar, NAGPUR-440022
09422801433, 07709959818
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