Dear sir,
I am a customer of your reliance mobile, CDMA mobile number - 09312324280. I have the following complaints of Dissatisfaction of your Network and also the Customer care.
There is no doubt that Reliance Communication has brought Boom in the world of Mobile Phone in India. But, it is a matter of great regret rather disgrace in the part of Unregulated deduction from the talk time account of Customers and showing a deaf ear to the request/complaints of customers by the so called Customer care service (no. *333) giving an excuse of Technical Break Down/ upgradation. See this will bring a bad name to the History of Reliance Communication. These employees earn their bread and butter from the income of the Company earned from the customer. But, do not think about these customers.
Now, it is intimated that recurrent deduction has been made from my account of CDMA mobile number - 09312324280 towards the "Astro India" which is without my consent without any notice. After many complaints made to the Customer care desk it was told that it would be refunded to the account and it would not happen again. But, to my astonish the same had never been done nor been unsubscribed. You tell me is it a seen to have a Reliance Mobile connection. Don’t you think it would bring bad name to your company? Please refer the complaint no.115985119 dated 26 Dec 09. Prior to this also several times my money had been deducted.
It is requested that necessary action may please be initiated for refund and it should not happen.
Regards
Panchanan Nayak
0 comments