Hi Team,
This is to inform you the I, Gautam Verma bought the LIC policy - 256789725.
LIC Agent Mr. Rajeev Khanna (9718457776) has provided me wrong information during the time of policy purchase and now he is not even picking up my phone calls.
&--gt; One, he said that I have to pay the premium amount for 10 years but policy states that I should pay for 16 years. He told me the wrong tenure.
&--gt; Second, he said I will get a medical policy of 3, 00, 000 per year with a medical card, I have not received any medical policy till yet.
&--gt; He said that I will get the receipt the LIC policy per post, I have not received that as well.
&--gt; He also said I will get a refund of 20% of premium amount at time of purchase, which he is not ready to pay me back, moreover he has taken a cheque of Rs. 25000/-, instead of Rs.24020/-
&--gt; Now he is not even picking up my phone
&--gt; Now when I sent my younger brother at LIC office to cancel the policy, the Manager (Ajay Sharma, Noida, sector-1 branch) over there says I will not cancel the policy, do whatever you want to do. It is not acceptable way and I guess this is not an appropriate way to handle customers.
Please help me in cancellation of policy.
Regards,
Gautam Verma
9958881565
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