Sir,
M/s HEALTH BIOTECH LTD, CHANDIGARH, SENT A DOCUMENT TO OUR ADDRESS ON O7-07. THE DOCKET NO.GIVEN BY THE SENDER IS 290946219. WHEN WE TRIED TO TRACK THE SAID DOUMENT WITH THIS NO. WE GET THE INFORMATION THAT THIS DOCUMENT DETAIL ARE NOT IN YOUR SYSTEM. I CONTACTED YOUR DELHI OFFICE AND GAVE THE DETAILS AND ASK THEM TO INFORM ME WHEREABOUTS OF OUR DOCUMENT. THEY GAVE ME A REF NO. AND ASKED ME CALL AFTER 4 O CLOCK IN THE EVENING. WHEN I CALLED THEM I WAS INFORMED THAT THE SAID DOCUMENT IS IN COCHIN OFFICE AND IT WILL BE DELIVERED ON MONDAY THE 12TH. WHEN I CONTACTED YOUR COCHIN OFFICE TODAY AFTERNOON, THEY TOLD ME THAT SUCH A DOCUMENT IS NOT REACHED COCHIN AND MOREOVER THEY SAID THE DOCUMENT DETAILS ARE NOT AVAILABLE. SIR, THE DOCUMENT CONTAINS LORRY WAY BILL AND THE GOODS HAVE ALREADY BEEN REACHED OUR PLACE AND WE ARE NOT ABLE TO CLEAR THE SAME AS WE DO NOT HAVE THE LR. WE ARE IN VERY TOUGH POSITION AND DAILY INCURRES COSIDERABLE LOSS. KINDLY INFORM THE ACTUAL POSITION OF THE SAID DOCUMENT AT THE EARLIEST. WE KNOW IT WILL TAKE AT LEAST 5 DAYS TO GET THE DOCUMENT BUT WHAT WORRYING US IS WHY YOUR OFFICE COULD NOT LOCATE IT AND WHY THEY GAVE US A WRONG INFORMATION?
THANKING YOU,
YOURS FAITHFULLY
MANOHAR
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