I have LIC Policy No: 115142590 since Feb which is enrolled into your system but unfortunately still I am not able to pay LIC premium online. I have called customer care several times (50-100 times) at 1251/ 011-23762681 and most of times no one pick the call in office hours and if anyone pick the call he does not reply properly and they divert my call to IVR that also get disconnect after few minutes. Then I discuss with my LIC agent regarding this issue. He suggested me to send enrollment form at branch which already sent couple of months back but it also could not helped out.
I have worst experiences with LIC and its services. Is this kind of service and support should provide to customer by any agency.
Request you to intervene in this matter so that I can get solution for my problem.
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