Dear Sir,
Sub: Changing the mode of LIC Payment and Correction in Nomination name.
Ref: LIC Policy No – 612790591
With reference to the subject cited above, I would like to bring to your kind notice that I was working in Kirloskar Ferrous Industries Ltd, Hospet for a period of 2 years and recently resigned job and started to work in bsangalore. During my tenure at Kirloskar premium for the above said policy was paid through salary deduction and unfortunately due to my resign from Kirloskar premium was due since Sep.
In relation to this, I was planing to change the present monthly mode to quarterly payment mode after paying my dues. In this connection I wrote one letter dated 19-12 to the Branch where my LIC Policy was exists i.e Hopet Branch, Ballary Dist and sent the same through courier on 24-12 and Hospet branch received my courier on 27-12 as per the delivary record mentioned in Professional Courier tracking.
Inorder to checkout the status, I am repeteadly calling Hospet Branch and no body is receiving the call since 8 days. Some times phone will be busy and one of LIC agent from hospet said that, during office hours LIC officials will not receive any outside calls. I belive the statemnt given by the agent since I experienced the same while calling.
LIC officials are required to extend co-operation and help since they are the service providers. Now how can I get the Status of my LIC Policy? Is it the way of giving service? If I visit branch personally, I need to spend around -rupees for transportation and accomodation since I am staying in Bangalore and from this amount I can pay one LIC premium. Just think over it and then you will realise the fact.
I can agree that, there is a mistake from my side by without paying the dues and for this there is a genuine reason and I had attempted to know the status of my policy. Despite, I am unable to get and check the status of the same. Telephone is the only communication media which I have, to contact the LIC branch and that media is unuseful just because of the attitude of the officials who are working there.
Further, Correction in nomination name is not my fault since I had provided the correct name of my nominee and you can check the same. They are giving work for us and were not co-operating with us to extract work from them.
I kindly request you to go through the complaint and kindly obligue.
Thanking you,
Yours Faithfully,
Nataraj A.V
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