Max New York Life Insurance Co. Ltd
Cancellation of the policy and refund premium

HARESH C. NAGDEV

BK.NO.1646,

ROOM NO.12,

SECTION-28,

ULHASNAGAR-421004,

DISTRICT: THANE

STATE: MAHARASHTRA

MOBILE : 9822119958

D.O.B : 04-10-1980.

Dear Sir,

I Haresh Chainmal Nagdev hereby requested you to please cancel my policy No.856566815 . On 9th January I went into the branch office and meet with agency development manager Mr. sanjay vaswani for cancellation of the policy but he force for non cancellation of the policy and also he kept my original policy document with him for taking boss Pankaj Sinha approval for cancellation of the policy. On 12th January I went into the office and the boss was not in the office full day. On 13th January I meet with boss pankaj sinha then he said first you meet with training manager Mr. Ganesh Iyer after that you will cancel the policy. On 14th January I meet with ganesh iyer and after meeting I was said to the boss to please cancel my policy but he said you come on 16th January with ADM sanjay vaswani. On 16th January I went into the office with sanjay vaswani then boss pankaj sinha received my original policy document from sanjay vaswani and written letter from me without giving any receipt and also said you will come on 20th January then your policy will become cancel surely and the receipt will be given on that time. On 20th January the boss was in full day training meeting. At 7:00 Pm I was call on phone to the boss then he said you will come on 23rd January at 12:00 pm. On 23rd January at 12:00 pm the boss suddenly start PRP meeting when he seen me. I wait about 1 hour and 15 minutes after that I went into the dombivali branch. In dombivali branch also the cancellation were not accepted. After that I return into the ulhasnagar (amu 34) branch at 4:00 pm then also the boss pankaj sinha not accepted the cancellation of the policy due to business leakage.

I already gives complaints to the customer care and agent care service centre on 11/01 reference no. 7959944, on 12/01 reference no.7970779, on 16/01 reference no.7995376 and also sended Fax and emails on 23/01.

So I am hereby further requested you to please cancel my policy and refund my premium as soon as possible.