Deducting ECS from Bank account even after termination of service
Dear Concerned party,
I am Arte Ramgopal, co-owner at metamorph Training, a Mumbai based company. We had signed a 3-month contract with JUST DIAL for advertisement purpose in May.
But well before these 3-moths completion, they started deducting the ECS amount from our bank account for the fourth month without any prior notice. Even after complaining for the same in JUST DIAL, sending emails as well as getting a reply from the manager Purnima Nair as well as executives Tasneem and Malti that everything would be sorted out, they deducted are still deducting ECS for close to 2 years now.
They continued to deduct amounts, till we got fed up asking them to take action.
They owe us Rs. 3157 in charges they have debited even after we asked them to stop. Now their executives are calling us asking us to make MORE payments before they can stop further debits!!!
No one addressing our issue in the company (just dial).
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