Dear Sir,
Head/Incharge of Customer Relation
Punjab National Bank.
I, Mr Saroj Kumar Das, account (No 2322000100069874) holder of PNB-Keshiary Branch, Midnapur, W.B-721133 (Branch Code-2322), residence of Keshiary, presently serving at UN MISSION at ISRAEL country, UNDOF
STATE that :- I am handling two Loan accounts No 232200PC00004486 and 232200PC00003672 through Internet Banking and trying to clear the loan ammount staying here.
Therefore, I alsk to my Branch Manager (present BM name not know) the balance ammount to clear totally. Because I am staying out of Country. Being a customer abroad I need such type of help from the Branch manager/Branch. But he replied today on 15-12 me that he has no time to give any information to me and cut the telephone. I rangup again and he cut the phone.
I, strongly complain against him to the head office or any customer Care Service to take a serious steps against this kind of miss-beheave to a customer. This is the matter of rate of interest increaseing day by day. Who will pay the interest ammount? I am a customer for a long time and never aspect this type of neglegency.
I request to the Head Office of P.N.B to take a serious steps agains the Branch Manager as early as possible otherwise I will take further steps from my side. I cannt pay any extra interest to this branch.
I shall be everthankful to go-through to this matter.
Mr Saroj Kumar Das
A/C No 2322000100069874
UNDOF, LOGBATT, INDICON
Golan Heights
ISRAEL
E-Mail - [email protected]
[email protected]
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