My wife was hospitalised for treatment of viral meningitis and discharged on 09/02. I have mediclaim floater policy no.131200/34/11/04/0000001 (Membrship No. 02100898523b) of Rs. 5, 00, 000/- with New India Assurance Co. Ltd. I submitted claim for Rs. 1, 54, 189/- to Mediclaim TPA at Khar branch on 23/02.
I did not receive any communication from New India Or Medicare TPA till one month. On telephonic enquiry after one month with Medicare TPA, I was informed that my claim was passed on 03/03 for Rs. 1, 48, 000/- and will receive the amount within ten days.
But every time even till today when I ask on telephone they keep on telling the cheque will be dispatched to you within 10 days but their 10 days never get completed.
I have made nearly 40 to 50 calls to Medicare TPA. I have sent 7 emails to Medicare TPA. I have also sent following emails to New India Assurance Co. RTI Dept.
MR. R.K. DEKA GM & TRANSPARENCY OFFICER 22624224 [email protected] on 29.05.12
Mr. S.K. Hansing Manager & CPIO 0361-2529946 [email protected] on 24.05.12
Mr. Rajeev Arora Regional Manager & F A A 022-26151265 [email protected] on 21.05.12
But till date date I have not received even a single reply of any emails to them.
If a common man can not get even reply from RTI department where can he go? I request you to guide me how can I get my claim amount as early as possible.
Thanking You,
Mr. D.M. Thakka
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