My cell Noikia 5300 was having problem with its keypad.
I went to noika care at Kotla, New Delhi.
They informed that keypad has to change and front pannel will be changed. If there is problem with IC due to water then it will also be changed.
I agreed to all the details and particulars.
At the time of delivery the front pannel was not changed, Only the glass above the screen was replaced.
Key pad was also not replaced only IC was changed (according to them)
The cost of Front pannel Rs. 1250 & Keypad IC Rs 1450.
My question is if front pannel is changed and key pad is changed then keypad numbers letters embrossed in it wont be worn off.
Further what action company is going to take against authorised Nokia care, other wise I will file complaint in consumer forum.
waiting for your prompt reply.
0 comments