Force Factor advertised a "free trial" which misleads itself to state I fell under an exclusive category to qualify to try their product for free. They go as far as to say their product is a weird, secret trick. First of all none of the above are true. There is nothing unique about the product and the supplement is mediocre at best. It's free trial ended up charging $75 to my account that I did not authorize. Of course after 4 pages of ads I would miss the disclaimer stating they would charge me this amount only after 18 days, and upon the 18th day they would send me a bottle I did not even want or ask for. Just because you put a disclaimer on a "free trial" does not make it ethical, and a proper way to business. It is misleading to the public and leaves a horrible taste in people's mouths, and overdraws their account. None the less the customer service representative was HORRIBLE. He questioned my ability to read the instructions on how to take the pill properly, when in fact I did and am a nutrition and fitness enthusiast, and college educated. I believe I can read just fine, thank you scam artist. He was rude, wasted my time, hesitated by all means to give me my refund, and then had the nerve to try to pitch me other products. He said I caught a tone with him and would terminate the call because I was simply asking him to just give me my refund. This is beyond bad business, these people are using a horrible product to scam the public. I will pursue further action on this, and there is not anything this company can do for me to stop me.
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