Hi, this is satish I have an salary account with hdfc bank bowenpally branch which is in secunderabad. I have noticed an withdrawal of rs. 2000 from an atm in mumbai on 29th of november and I have raised a complaint with bank people on 20th dec stating that it was not withdrawn by me and I DID not give my card to anybody else. They took my complaint and on 22nd december the manager of my branch had called me and informed me that it was a clear atm transaction which was scrutinized thoroughly from our bank officials and nothing can be done from our end and the complaint is closed where if u want go further raise a police complaint (fir) and proceed further. Kindly let me know what can be done in such cases to get my amount reversed to my account and to take a stringent action on the bank officials. Kindly advice.
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