Dear sir,
I was using my blackberry 399 plan from the month of November. Every month i recharge my blackberry service plan by sending a recharge message (BIS *model number*) to Airtel. Recently my blackberry has been giving me some problems and is in the service center. Till yesterday, my balance amount was Rs 460. Today, i have checked it and only Rs 60. is left in my account. According to the customer care, the blackberry service was automatically recharged from my phone. I would like a refund of my money, as i have not activated any service from my side.
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