I became a customer to the GE Cash Card when they told that it is a cash card not a credit card since they do not charge any ATM fees on the cash withdrawal, only they charge the interest charge of 2.95 at that time. Now this card only for name sake cash card. But it is like a credit card. They started charging ATM withdrawal fee of Rs.250 or 2.5% which ever is higher. And they charge annual fee of 299, which our credit card companies do not charge. This is one cheating.
Second is they are irregular in sending the statements. Even though they do not send statement we have to pay the amount in time other wise they charge late payment fee.
Third is the they simply charge ATM decline fee. In the month of june they charged me 4 ATM decline fees. When i called up customer care and told i never used the card in that period they said they will reverse it. But till now nothing has been done.
Fourth is: In june i received an SMS offer from them saying "till 30/6 there is no ATM withdrawal fee 2.5%". Based on this offer I have with drawn from ATM Rs.11000 and Rs.4000 on 30/6. On 001/07 they charged me Rs.308 and Rs.281 respectively for the above transaction. This is nothing but cheating the innocent customer. Actually I wanted to withdraw Rs.15000 in one shot. But the ATM cannot dispense more than 40 notes at a time. So on Rs.4000 they charged me Rs.250 tax 12.36% instead of Rs.100 (2.5%). When called customer care earlier this transaction they told only 2.5% on the ATM withdrawal is charged on the entire day transaction. But they charge on each traction Rs.250 or 2.5% which ever is higher. This is one cheating. Why should they charge transaction wise when the ATM can not dispense more than 40 notes and they feed only 100 denomination?
Finally I want to tell you Please do not believe GE money.
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