I deposited Rs.64/-(Trn id362598570, on 24-11 to avail the scheme of 1paise/sec
for 1year. Surprisingly, on 3.12. 4.-12 & 5-12 AIRTEL sent me SMS for availing 50paise/min, which is absolutely USELESS for my requirement. On 5-12, in all of my outgoing calls for even 21 secs, 5 secs, and so on Airtel deducted forcefully 50 paise per call, instead of 21 paise, 5 paise respectedly, which is highly irregular, because while AIRTEL is enjoying my deposit for Rs.64/- for 1 /sec plan, but imposing forcefully another plan, which I have neither been wanted, nor been accepted. It is a serious offence to a customer for stealing money without his concent & acceptence, neglecting the facility for which a CUSTOMER opted & deposted money.
This illegal stealing is highly punishable, since AIRTEL is creating financial & mental loss to a bonafide customer. I request to stop this type of unauthorised stealing & get back the excess amount illegally deducted at earliest, and restore the facility for Rs.1 paise/sec, for which AIRTEL is enjoying my deposit for 1 year, under intimation to me., faililg which severe legal steps will be taken & complain will be sent to higher authorities.
MY MOBILE NUMBER-9831398320
Date-5-12
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