Hi,
i am a titanium card holder. my card no is 5389455001867685. I have not paid my credit card bills from the last 2 months due to some very severe personal health problems. I will pay the bill by 1st of next month (1st June) positively.
Inspite of my repeated request your employee has been disturbing and abusing me (using very vulgar words) from the Delhi numbers 66219091, 66137601 and 45315300. The same executive calls me 6/7 times a day and humiliate me. This is an absolute case of defamation and unprofessional behaviour which i dont expect from a bank like HDFC.
I cannot take this shit anymore. Please take my card back. I will pay my dues and close it asap. Else i will have to inform the police about this severe issue.
You guys have issued my credit card even without my consent (i havent asked for an upgrade to a titanium card, one fine morning i receive the titanium card in packet saying that my card has been upgraded) and i have been using it for more than a year. I have paid the dues on time in the past.
I demand a reply why your inexperience executive is using slangs and abusing your customers. I was an HDFC salary account holder and i will definately go to the police and higher authorities if you continue with this unprofessional behaviour.
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