Airtel
Unauthorized charges

Hi,

I had recieved messages stating my banalnce has been dedeucted for hello tunes. Earlier also, my balance was deducted due to some service activation.

I did not subscribe to the above services, and despite the same, the customer representatives mentioned that it has been activated becuase i had called them up to activate these.

This has been happening very frequently and i do not know what i should do. I tried calling the customer care multiple time, but they do not refund the charges.

Kindly assist.