Airtel DTH
No Reponse after payment for new connection

Hi,

I made a transaction of Rs. 1640 on IVRS to one of an airtel representative (supposed) to buy a new DTH connection with Mega Value pack for 3 months free with set top box.

This is an internet fraud wherein I didn't get any confirmation over the mail of the invoice and there was no call from AIRTEL to install the new connection.

I called up CITIBANK and tried to cancel my credit card transaction of Rs. 1640 to the merchant.

I got the following Merchant Name and Address -

santacruz west

mumbai plaza asia level 2

FV Road

400054

Can some help me to get my money back. Please reply to me as soon as possible or contact me on [email protected]

Thanks,

Madhu