Dear Sir/Madam,
I am having complaint with Airtel prepaid services.
Following are the complaints I am having:
1. Got message from Airtel for news service pack (VAS), that if I wouldn't unsubscribe within 3 days, the
service will automatically activated and some money will deducted for the activation of the package
(what if people couldn't read the message within time).
2. Got message from Airtel " Desh Videsh ki jankari paiye BBCNews updates din ke 4 bar. Dial *0* bilkul
muft". I dialed the no. which was a voice message which clearly instructed that if I have to activate it I have
to press 1 else 2.
I just disconnected the phone and that service got activated and Rs. 10 deducted from my balance.
I talked to customer executive and he said " After dialing *0*, the service gets active".
The services are pathetic and even they are charging for talking with customer executive also.
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