When I applied for the American Express (Amex) Kingfisher First Platinum credit card in september I was told that the annual fee for the same was INR 5000. Further, the card offered me valuable reward points which I could redeem for several redemption options which included Kingfisher Air Miles called King Miles. The executive who sold this card to me, told that with several reward point redemption options, the annual fee of INR 5000 is as good as free as you redeem points more than INR 5000. However, somewhere around last week of April, Amex suddenly changed its policy of offering rewards points redemption options from several options to only allowing redemption for King Miles. This is unfair as I had taken this card with an understanding that it offers me several reward point redemption options. I understand that policies can change but Amex should have atleast allowed me to use this card as per earlier policy till i completed 1 year for which they had taken INR 5000 on the basis of earlier understanding.
0 comments