I got a call on 30 jan from Agent of Apollo munich Health insurance regadring Health insurance (Agent name Jindal Intellicom Pvt Ltd and Code 80116194) he suggested me for Health insurance for me other and my three other family members and demand for Rs 4348/- for premium covering insurance of four members
But Surprisingly when I got kit I get shocked to see that they have covered insurance for my 3 members but they have not given my insurance, When I contact them at customer care, they told You have given less premium amount, and we given insurance of three members which cost premiun 3990/- and remaining Rs 358 we wil send back through Demand draft at my address, and if you want your insurance you have to pay around Rs 1900 more.
I told them only your agent ask for Rs 4348/- for four members and also if my premium amount is insufficient atleast you have to give single call back before issuing the policy
As they donot inform me about insufficient premium amount and they themself decided to remove my name from insurance this shows negilgence from there part
Also I have given photographs of me and my three others family members to be pasted on card, but I got the card without photograph, when I complaint them regarding this also they told its a small things
May be this is a small thing for them but for me its a untorable issue
When I ask for cancellation of my policy they told they will deduct 25% of my premiun amount,
But if its not a my fault why should I suffer
Its my request to arrange to give back my Rs 4348/- also compensation of my sufferings
Policy No 1101014/11001/100015913
Regards,
Sandeep kukreja
Mob 9971093938
0 comments