We had purchased a Pulser bike having no. DL8SAM1771 from Gautam Motors, G.T.Road, delhi under the finance scheme from Bajaj Auto Finance Limited having the Agreement /Proposal no. 401182454 and being first instalment paid on 15-02.Since the starting of instalments each and every instalment was duly paid till 15-06. The instalment of 15-07 cheque dated 251924 was informed to us that it has been bounced with no specific reason from the concerned Bajaj people and balance being there in the account as confirmed by the bank authorities..In spite of this they are constantly harassing us by calling us 5-6 times in a day for the payment of said no reasoned bounced cheque.
Even we had told them to tell us the exact reason for the bouncing of cheque and they are unanswerable for it. WE TOLD THEM (BAJAJ PEOPLE) TO SEND US THE COMPLETE DETAILS OF THE BALANCE AMOUNT LEFT DUE WITH US INCLUDING THE BOUNCED CHEQUE SO THAT WE CLEAR THE WHOLE OUTSTANDING AMOUNT IN ONE SINGLE PAYMENT.But to our surprise they are so illitrate and uneducated that they are not able to understand how to calculate and collect the balance payment and continuing in harassing us everyday for payment of one single cheque.
We request your esteemed authority to be a guidance and guide them BAJAJ AUTO LOAN people how to deal with customers and how to calculate. We are hopeful of your speedy decision so that we can pay back the balance amount and be relieved.
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