Dear Sir/Madam,
I hope my complaint will be taken seriously and action would be taken accordingly.
I sent a Motorcycle (Bajaj Discover) using Railway's Parcel service from Tata Nagar Jn (Jamshedpur) station to Patna Railway Station on 30th March 12 through South Bihar Express. The receipt/builty no. is R 842014. The bike was supposed to deliver at Patna Jn by 31st March 12.
It’s been a today 3rd day I am enquiring about the status of my bike from concerned people in Railways parcel office Patna Jn, but, unfortunately, I haven't got any clear cut answers from these people and they are stating that the lugagae bogi is cut out in danapur and whenever we will reiceve the same will be delivered to you..
I am Contacting Patna R.S. Parcel office and a person told me that I need to go to the Danapur DRM office and registered your complaint. Even I gave him the Builty no. He mean I should go every day to the R.S. and look the status by myself. This was disappointing.
I don't know what should I do in this case, whom to speak and how to get my work done.
Can you please help me out in this case and take required actions.
Deependra Singh
9852041234
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