To
Director,
Blaze Flash
Dear Sir,
Yesterday i tried to call up your branch and Jhandewalan Office then I traced the number of Andheri Branch, Mumbai and called somebody at this number 9819479842 he informed that Packet No 114833481 has been delivered on 10th Sep to somebody in the premises but when i called up my sister, she informed that nobody came. Again i called up this number and he spoke to my sister.
From the last 7 days we are sending the person daily to your Ansari Road Branch but they never bothered to reply or tracked the packet. The number are not picked up or kept on hold for answers. I dont understand who is operating the system of rude staff.
Ultimately it was discovered that somebody from your office took the packet and it never reached there on 10th Sep but he showed the signed slip in your office.
Sir, your person never gave the gift packet to my sister's home nor he called up the number written on the packet in her absence. Sir the gift was for my neice's birthday and for Ganseh Chaturthi celebrations.
What is to done be should we file complaint in Police Station or in consumer forum. My mother the Nani (Grandmother) had gone to specially to 4 markets to select the Dress for the 4 year old kid and there were other gift items for Ganesh Chaturthy. Your staff has spoiled the mood of two families and shaken the faith of all Publishers from Ansari Road Branch.
I hope to receive the positive reply with some efforts from your side.
Thanking you
Manish Bhatia
New Delhi
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