Dear
I purchased Beat car from DPM Auto Sales Dehradun vide invoice number R00543 dated 3.11.2010 particular of which are as under:
Beat NO. UK08T-1430
VIN NO. MA6BF482EAT018289
ENGINE NO. B12D1246956KC3
The car was delivered by the firm at Roorkee from the Mahindra’s showroom. Since I was posted as Roorkee in Defence services and residing at Meerut I was assured by the rep of the firm that all the services of the car will be carried out by the firm at Meerut. But after purchase:
• I was compelled by the rep of the firm that the initial service is required at DPM Dehradun.
• I got the initial service done at DPM Dehradun but the anti-rusting of the car, charges of which was paid by me at the time of purchase of the car was not got completed at that time. I was asked to get it completed at Meerut. When I visited the “VARADJYOTI Sale Center of your company” I was told that the firm is not bound to do the anti-rusting. I was told that It can only be done at DPM Dehradun. The anti-rusting of the car is still incomplete.
• I was provided “mud flap” of the Car ‘Spark’ instead of ‘Beat’ and not replaced even after my several requests made by me.
• The ‘foot mat’ provided to me at the time of purchase of the car are of very poor quality.
Keeping in view of the above, may I request you to ask the above firm not to defame the name of your company and resolve the above shortcomings?
Thanking you
Dated: 5.6.2011
Yours sincerely
Vishesh Kumar
Assistant Accounts Officer
CDA (Army) Meerut
Phone: 9719017511
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